Customer Service Representative/ Appointment SetterCustomer Service Representative/ Appointment Setter
Rheana
$800
per month
($5/hour)
Profile Description
WORK HISTORY APPOINTMENT SETTER - January 2023- July 2026 (3years) Fleetsmarts – REMOTE Freelancer - Scheduled appointments for interested clients, maximizing calendar efficiency and enhancing customer satisfaction. -Conducted follow up calls to confirm appointments, ensuring accurate communication and commitment from clients. CUSTOMER SERVICE REPRESENTATIVE/EMAIL SUPPORT/ CONTENT MODERATOR TASKUS – November 2020- January 2023 HYBRID (3years) - Managed customer inquiries through multiple chan...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Virtual Assistance & Admin
Work Experience
APPOINTMENT SETTER
FLEETSMARTS
Jan 2023 - Jul 2026
CUSTOMER SERVICE AND EMAIL SUPPORT
TASKUS
Nov 2020 - Jan 2023
Key Achievements:
HANDLING INBOUND CALLS ASISSTING CUSTOMER VIA EMAIL
BILLING AND SALES REPRESENTATIVE
VXI GLOBAL
Jun 2015 - Nov 2020
Key Achievements:
INBOUND AND OUTBOUND CALLS BILLING EXPLANATION CHAT SUPPORT SALES REPRESENTATIVE
CUSTOMER SERVICE REPRESENTATIVE
CTI
Apr 2013 - May 2015
Key Achievements:
ASSISTING CUSTOMERS IN APPLYING FOR A FREE PHONE SERVICE, LOST PHONE, AND REINSTATEMENT OF THEIR ELIGIBILITY.
SALES REPRESENTATIVE
SM
Jul 2011 - Apr 2013
Key Achievements:
CUSTOMER FACING SALES REPRESENTATIVE