Virtual Assistant | Administrative & Operations SupportVirtual Assistant | Administrative & Operations Support
Reza
ID Verified$1,100
per month
($6/hour)
Profile Description
I’m a Virtual Assistant and Administrative & HR Support professional with 3+ years of experience supporting business owners, CEOs, managers, recruitment teams, and clients across various industries. My experience includes virtual assistance, administrative support, customer service, recruitment and onboarding, mortgage processing, and property management. I’m skilled in calendar and email management, data entry, research, document preparation, CRM updates, scheduling, and client communication. ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Human Resources
Customer Success
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Marketing & Growth
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Onboarding Specialist / Account Manager
Cristal Clear Cleaning / ClearView Staffing
Sep 2025 - Nov 2025
Key Achievements:
Managed property cleaning schedules using Breezeway and Google Calendar. Coordinated communication between clients and housekeeping teams, ensuring timely updates on issues, damages, or supply restocking. Prepared detailed inspection reports and submitted them to clients and property owners. Led biweekly client meetings to review progress and address operational concerns.
Recruitment / Onboarding Specialist
Conduent
Mar 2023 - Oct 2025
Key Achievements:
Coordinated pre-employment requirements and processed endorsements for medical and background checks. 201 filing for each candidate to be forwarded to HR. Created offer packets and contracts; guided candidates through onboarding. Maintained records in Oracle, ICIMS, and Excel. New hire employee orientation for the requirements needed to submit before the start date
Customer Service Advocate
Credit Elite Group
Nov 2024 - Jul 2025
Key Achievements:
Maintained and updated the client in Hubspot. Added new clients to Hubspot and uploaded the important documents such as IDs, Proof of Address, Credit Report, SS card. Created an intake form for every new client. Sent updates on missing documents, sent a Google review link via email, used HubSpot, and noted everything I did in HubSpot for each client. We communicate using Slack.
Administrative Virtual Assistant / Executive Assistant
Franchise Filming
Jun 2018 - Jul 2024
Key Achievements:
Maintained and updated client/project records in [link hidden] and HubSpot. Designed onboarding and film overview slides in Canva. Managed receipts in Dropbox and QuickBooks (uploaded the receipts). Scheduled meetings and managed the calendar for internal and client use. Created and maintained client contact lists. Processed payroll via Gusto and collaborated with the team on Slack.
Client Assistant - Loan Support
Mortgage One Group
May 2023 - Jan 2024
Key Achievements:
Processed borrower documents (IDs, pay stubs, etc.) and input data into Point Tool. Verified loan types (FHA, Conventional) based on borrower income and rates. Contacted clients to clarify or complete missing document requirements. Monitored daily loan rates and supported loan officers with loan setup.
Customer Service Representative
Teletech
Mar 2022 - Dec 2022
Key Achievements:
andled food delivery-related chat support; followed up with restaurants/delivery. Processed customer complaints and refunds based on system policies
Technical Service Representative
Sykes
Sep 2016 - Apr 2018
Key Achievements:
Assisted customers with internet troubleshooting and scheduled technician visits. Provided support via inbound calls and documented call actions for reference.