Operation Manager - E-commerceOperation Manager - E-commerce
Renallen
$1,000
per month
($6/hour)
Profile Description
I am a dedicated and detail-oriented Virtual Assistant with over three years of experience in e-commerce operations, administrative support, and digital marketing. I thrive in structured, fast-paced environments where accuracy and organization are key. My background includes managing Shopify product listings, coordinating with teams and agencies, handling customer service, and assisting in ad campaign management. I prefer remote, full-time roles that allow me to contribute to business growth th...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Design & Creative
E-commerce & Marketplace
Data & Analytics
Finance & Accounting
Marketing & Growth
Sales & Business Development
Work Experience
Operations Manager
Rise Commerce
Feb 2022 - Feb 2025
Key Achievements:
Key Responsibilities: - Supervised daily e-commerce operations, overseeing a team of product listers and media buyers to ensure efficiency, accuracy, and alignment with company goals. - Managed Shopify product listings, pricing updates, and creative content to maintain consistent quality and brand standards. - Coordinated with external agencies and suppliers for product launches, advertising campaigns, and pricing strategies. - Monitored and analyzed ad campaign performance, managed budgets, and implemented optimizations to improve ROI. - Ensured seamless team communication and workflow, providing feedback, training, and task delegation. - Handled customer support across multiple platforms, resolving issues promptly and maintaining client satisfaction. - Oversaw backend operations, including order processing, product uploads, and campaign execution on Funnelish and Shopify. Key Achievements: - Successfully led the team in achieving a 100% completion rate for daily product uploads and campaign launches. - Improved workflow efficiency by implementing streamlined task management processes and clearer SOPs. - Contributed to multiple successful e-commerce campaigns that increased sales and customer engagement. - Promoted from Virtual Assistant to Operations Manager in recognition of strong leadership, reliability, and outstanding performance.