Live chat support/Customer ServiceLive chat support/Customer Service

Ray

800/mo

DUMAGUETE CITY (Capital), Philippines

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$800

per month

($5/hour)

Member since October 2026

Profile Description

Customer support and operations specialist with over 6 years of experience across fintech and telecommunications. Proven track record of managing high-volume chat and email queues—handling 50+ chats daily and balancing up to 4 concurrent conversations while keeping CSAT consistently between 92% and 100%. Proficient in virtual assistant duties, real-time queue management, and tools like Zendesk, Assembled, Slack, and Google Workspace.

Top Skills

Calendar Management · <1 yearData Entry · <1 yearEmail Management · <1 yearEmail Support · <1 yearLive Chat Support · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Live Chat SupportBeginner

Email SupportBeginner

Ticket ManagementBeginner

ZendeskBeginner

Sales & Business Development

SalesforceBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner

Email ManagementBeginner

Data EntryBeginner

Work Experience

Customer service(live chat and email)

Ece contact centers

Jun 2021 - Present

Live Chat SupportTicket ManagementEmail SupportZendeskEmail Management

Quick Stats

Age28 years

English LevelFluent

ID VerificationNot verified