Virtual assistant, Customer success managerVirtual assistant, Customer success manager
Raphael
1,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since June 2026
Profile Description
I am a Customer focused and well-organized professional with relevant experience in Customer Success Management, Virtual Assistance, Executive Support, Operations Coordination, and Client Relationship Management. My current experience influenced mostly by working in SAAS companies has given me hands on knowledge in creating strong client relations, prioritizing tasks, coordinating operations, and running smooth operations on a daily basis. That involved offering assistance to clients and addre...
Top Skills
Asana · <1 yearCalendar Management · <1 yearCalendly · <1 yearClickUp · <1 yearData Entry · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
AI & Automation
GitHub CopilotBeginner
Customer Success
Live Chat SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Video SupportBeginner
Technical SupportBeginner
Lead ManagementBeginner
ZendeskBeginner
FreshdeskBeginner
IntercomBeginner
Specialized Skills
OnboardingBeginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
CalendlyBeginner
AsanaBeginner
ClickUpBeginner
TrelloBeginner
Quick Stats
Age27 years
English LevelFluent
ID VerificationNot verified
Education
Bachelor's Degree
University of Nairobi
2018 - 2024