Puja

IT student

Puja

405/mo
Kathmandu, Nepal
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

Experienced in customer service and e-commerce tasks, including order handling, product updates, and issue resolution. I enjoy helping customers, staying organized, and contributing to smooth operations.

Top Skills

Order Processing · 1 yearPhone Support · 1 yearProduct Listing Optimization · 1 yearSocial Media Support · 1 yearCapCut · <1 year

Skills & Expertise

Design & Creative

FigmaBeginner
CapCutBeginner

E-commerce & Marketplace

Order ProcessingIntermediate
Product Listing OptimizationIntermediate

Customer Success

Social Media SupportIntermediate
Phone SupportIntermediate

Virtual Assistance & Admin

TrelloBeginner
NotionBeginner

Work Experience

E-commerce Customer Support

Kisonli

Jul 2022 - Mar 2023

Key Achievements:

Handled daily customer queries and order management, maintaining high satisfaction. Updated product listings accurately, reducing order errors. Assisted in order tracking, returns, and follow-ups to ensure smooth operations.

Order ProcessingPhone SupportSocial Media SupportProduct Listing Optimization

Quick Stats

Age22 years
English LevelConversational
Other Languages
NepaliFluent
HindiConversational
ID VerificationNot verified

Education

Bachelor's Degree

Tribhuvan University

2021 - present