Customer ServiceCustomer Service
Paul
$800
per month
($5/hour)
Profile Description
I have more than 6 years of experience in Customer Service industry, supported clients for tech, e-commerce and fintech through email, chat and messaging platforms. Throughout my career, I have developed strong communication, problem-solving, multitasking, and time-management skills. I am comfortable working in fast-paced environments where efficiency, attention to detail, and customer satisfaction are essential. I can effectively manage multiple chat conversations at once while also handling ...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
Finance & Accounting
Virtual Assistance & Admin
Work Experience
Customer Experience Specialist
Acquire Intelligence
Aug 2022 - Present
Job Responsibilities:
I was in chat department before from 2022 until August 2025. I was transferred to email department July 2025. Prior to that, I was an SME (Subject Matter Expert) and as an SME, my responsibilities are supporting new hires during their training period, making sure that they are equipped with the knowledge on how the operations work, what are the policies and making sure that they follow standard wo...