Owen

Customer Service Representive

Owen

ID Verified
1,400/mo
Digos City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

8 years experience in BPO Industry 4 years as a Customer Service Representive handling chat, email and phone support 4 years as Back Office position, such as Content Moderation and Data Entry.

Top Skills

Social Media Support · 4 yearsZendesk · 4 yearsGorgias · 2 yearsLive Chat Support · 2 yearsEmail Support · 1 year

Skills & Expertise

Customer Success

Social Media SupportAdvanced
ZendeskAdvanced
Live Chat SupportIntermediate
Email SupportIntermediate
Phone SupportBeginner
FreshdeskBeginner

E-commerce & Marketplace

GorgiasIntermediate

Work Experience

Content Moderator

Concentrix

Jun 2021 - Oct 2024

Social Media Support

Quick Stats

Age34 years
English LevelFluent
ID VerificationVerified