Assistant managerAssistant manager

Nthabiseng

ID Verified

132/mo

Johannesburg , South Africa

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$132

per month

($1/hour)

Member since October 2026

Profile Description

Experienced assistant Manager BPO with over 15 years worth of customer service experience and call center operations managing SLA and KPI reports for 16 agents at a time

Top Skills

Crisp · <1 yearData Entry · <1 yearEmail Support · <1 yearLead Management · <1 yearLive Chat Support · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Live Chat SupportBeginner

Email SupportBeginner

Phone SupportBeginner

Ticket ManagementBeginner

Lead ManagementBeginner

ZendeskBeginner

CrispBeginner

LiveChatBeginner

Virtual Assistance & Admin

Data EntryBeginner

Work Experience

Assistant manager

Intellibpo

Oct 2024 - Present

Phone SupportLead ManagementCrispData EntryTicket ManagementZendeskLiveChat

Customer service consultant

Postbank

Nov 2012 - Nov 2017

Quick Stats

Age37 years

English LevelFluent

ID VerificationVerified