Novelyn

Virtual Assistant, Cold Caller, Appointment Setter, Lead Gen

Novelyn

500/mo
Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Reliable and detail-oriented Virtual Assistant with experience in real estate, cold calling, lead generation, appointment setting, and online research. Skilled in Follow Up Boss, CRM management, data entry, and administrative support. Strong communicator, quick learner, and committed to delivering accurate and efficient work while providing excellent client support.

Top Skills

Asana · <1 yearCalendar Management · <1 yearCanva · <1 yearCapCut · <1 yearCold Calling · <1 year

Skills & Expertise

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
AsanaBeginner

Sales & Business Development

Lead GenerationBeginner
Cold Email OutreachBeginner
Cold CallingBeginner
Warm Outreach & Appointment SettingBeginner

Design & Creative

CanvaBeginner
Social Media GraphicsBeginner
Presentation DesignBeginner
CapCutBeginner
Video EditingBeginner

Customer Success

Email SupportBeginner
Social Media SupportBeginner

Content & Writing

Email CopywritingBeginner
CopywritingBeginner

Work Experience

ISA-Cold Caller

Terrdomus Properties

Aug 2025 - Aug 2026

Key Achievements:

* Handled both inbound and outbound calls with property owners and prospective clients. * Conducted outbound cold calls to identify potential sellers and qualify real estate leads. * Responded to inbound inquiries professionally, gathered property information, and identified the caller’s needs. * Qualified leads by discussing property details, motivation, timeline, and selling plans. * Built rapport with prospects and maintained professional communication throughout the sales process. * Scheduled appointments with qualified leads and coordinated follow-ups with the real estate team. * Accurately managed and updated lead information using Follow Up Boss (FUB). * Strengthened skills in real estate lead generation, cold calling, inbound customer service, appointment setting, and CRM management.

Google Sheets (Advanced)Calendar ManagementData EntryCold CallingLead Generation

Researcher/Email Outreach

Neon Clean

Apr 2025 - Oct 2025

Key Achievements:

* Researched and identified potential business clients that could benefit from Neon Clean’s cleaning services. * Conducted email outreach to introduce and promote the company’s services to prospective clients. * Researched company information to identify suitable prospects and ensure relevant outreach. * Sent professional and personalized emails to businesses to determine their interest in the services offered. * Maintained organized records of researched companies and email outreach activities for follow-up purposes. * Developed strong skills in online research, lead generation, email communication, and prospect qualification.

Excel (Advanced)Google Sheets (Advanced)Data EntryCold Email OutreachAsanaLead GenerationResearch & Information Gathering

Cold Caller

L1 Call Center

Dec 2024 - Jun 2025

Key Achievements:

* Conducted high-volume outbound calls to engage voters and provide campaign-related information. * Effectively communicated campaign messages and responded to questions and concerns in a professional manner. * Built rapport with voters through active listening and respectful conversations. * Accurately recorded voter feedback, responses, and relevant information in the campaign database. * Handled different types of callers professionally, including those who were uninterested, hesitant, or had concerns. * Consistently followed calling scripts, campaign guidelines, and data privacy procedures while working toward outreach goals.

Cold Calling

Call Center Agent

Global Corp.

Jan 2023 - Jan 2024

Key Achievements:

* Consistently handled high-volume outbound calls while maintaining professionalism and clear communication. * Successfully engaged potential customers, identified their needs, and provided accurate information about insurance products and services. * Improved my communication, active listening, and objection-handling skills through daily customer interactions. * Maintained accurate customer information and call records while following company procedures and quality standards. * Built rapport with customers and handled questions, concerns, and objections in a professional and respectful manner. * Adapted quickly to different customer situations and worked effectively toward campaign and performance goals.

Excel (Advanced)Data EntryEmail ManagementCold Email OutreachGoogle Sheets (Advanced)Cold CallingCalendar Management

Quick Stats

Age21 years
English LevelConversational
ID VerificationNot verified

Education

High-school

CNHS

2019 - 2021