Virtual AssistantVirtual Assistant
Noel
ID Verified$1,200
per month
($7/hour)
Profile Description
I am an aspiring Virtual Assistant with 5 years of experience in the US healthcare industry through my work in the BPO sector. During this time, I served as a Supervisor for a team of customer service representatives handling inquiries related to benefits, eligibility, claims, prior authorizations, and referrals across medical, dental, and pharmacy coverage. Later, I managed a team of Medical Billing and Insurance Claims Specialists, overseeing follow-ups with health insurance providers regardin...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
E-commerce & Marketplace
Marketing & Growth
Sales & Business Development
Work Experience
Team Leader / Supervisor
Gear Inc. Philippines
Jun 2025 - Dec 2025
Job Responsibilities:
Manage Medical Billing and Insurance Claims Account Receivable Conduct weekly coaching and feedback sessions with the team. Monitor and report key performance indicators to see progression. Consistently and effectively implement a performance management program or action plans. Conduct and facilitate business reviews with the clients.
Team Leader / Supervisor
Sagility Philippines Ltd.
Jul 2020 - Apr 2025
Job Responsibilities:
Manage health insurance inquiries such as benefits, eligibility, claims and prior authorization request. Conduct weekly coaching and feedback sessions with the team. Monitor and report key performance indicators to see progression. Consistently and effectively implement a performance management program or action plans. Conduct and facilitate business reviews with the clients.
Quick Stats
Certifications
Education
Bachelor's Degree
Pangasinan State University
2015 - 2019