Customer Service RepresentativeCustomer Service Representative
Nicole
ID Verified1,000/mo
Cavite, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone
$1,000
per month
($6/hour)
Member since April 2026
Profile Description
I specialize in handling customer inquiries via email and chat, assisting with order tracking, processing refunds, and resolving issues efficiently. I also have experience in supply management, including tracking orders daily and coordinating with suppliers regarding delays and product concerns. I am detail-oriented, organized, and committed to providing fast, accurate, and friendly customer support. I understand how important customer experience is for business growth, and I always aim to deli...
Top Skills
Dropshipping · 2 yearsOrder Processing · 2 yearsShopify · 2 yearsData Entry · <1 yearEmail Support · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportBeginner
Email SupportBeginner
ZendeskBeginner
E-commerce & Marketplace
ShopifyIntermediate
Order ProcessingIntermediate
DropshippingIntermediate
GorgiasBeginner
Order FulfillmentBeginner
Virtual Assistance & Admin
Data EntryBeginner
Work Experience
Supply Management Associate
Outsourced
Nov 2025 - Apr 2026
ShopifyDropshippingOrder ProcessingOrder FulfillmentEmail SupportGorgias
Customer Service Representative Ecommerce
Outsourced
Jan 2024 - Apr 2026
Live Chat SupportGorgiasOrder ProcessingDropshippingOrder FulfillmentShopify
Quick Stats
Age27 years
English LevelConversational
Other Languages
Tagalog/FilipinoConversational
ID VerificationVerified
Certifications
Gorgias Certified Agent
Education
Bachelor's Degree
Cavite State University
2018 - 2023