Team LeaderTeam Leader
Neil
ID Verified1,000/mo
Binan, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since January 2026
Profile Description
A dynamic and results-oriented professional with seven years of progressive experience at Accenture, specializing in customer support, quality assurance, and team leadership. Beginning as a Transaction Processing Associate focused on strong customer support, I advanced to Quality Analyst in February 2022, where I excelled in case assessment, data analysis, client presentations, and driving process improvements. Currently, as a Team Lead since October 2024, I successfully manage a team of 15 agen...
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Live Chat SupportBeginner
Email SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner
IntercomBeginner
LiveChatBeginner
Data & Analytics
Design & Creative
E-commerce & Marketplace
Facebook MarketplaceBeginner
Marketing & Growth
Google AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
LinkedIn AdsBeginner
ChatGPT for MarketingBeginner
Quick Stats
Age37 years
GenderMale
English LevelFluent
ID VerificationVerified