E-Commerce SpecialistE-Commerce Specialist
Mitch
ID Verified$700
per month
($4/hour)
Profile Description
Detail-oriented and motivated E-commerce Assistant with 2 year and 7 months of experience in customer support across Shopee, Lazada, and TikTok Shop. Skilled in handling customer inquiries, resolving order and product-related concerns, and supporting daily e-commerce operations. Knowledgeable in online store processes, with strong communication, problem-solving, and organizational skills. A fast learner who is willing to develop expertise in order processing, inventory management, product listin...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Marketing & Growth
Software Development
Work Experience
E-Commerce Specialist
Kanna Beauty Health and Beauty Products Trading Corp.
May 2024 - Present
Job Responsibilities:
-Handle Customer inquires and concern through platform -Assists customer with product information, order, payment, shipping, return, refund, disputed, and after sales concerns. -Processed and monitored e-commerce orders from confirmation through delivery -Provided product recommendations and guided customers toward suitable health and beauty products. -Adding product listing in Platform and Pos In...
Quick Stats
Certifications
Education
Bachelor's Degree
Holy Trinity Collage
2017 - 2023
Associate's Degree
STI College (Senior High)
2016 - 2018
High-school
General Santos City National Secondary School of Arts and Trades
2012 - 2016