Virtual AssistantVirtual Assistant
Mina
ID Verified$800
per month
($5/hour)
Profile Description
Detail-oriented with years of experience in operations, client communication, document coordination and client service. Highly organized, process-driven, and experienced in managing time-sensitive tasks in remote environments. Completed training in Transaction Coordination and Leasing Coordination with strong knowledge of contract-to-closing processes, deadline tracking, compliance documentation, and multi-party communication.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Real Estate Operations
Specialized Skills
Virtual Assistance & Admin
Design & Creative
Customer Success
Work Experience
Schedule Coordinator
Remote
2023 - 2026
Key Achievements:
• Manage daily scheduling and coordination of service appointments, ensuring efficient allocation of resources of resources and timely completion of tasks. • Monitored job timelines, tracked service progress, and provided real-time updates to clients and internal teams. • Communicated schedule changes and service updates professionally with clients, technicians and internal teams • Maintained organized tracking systems and documentation to support efficiency and accurate reporting.
Team Leader
Concentrix
2004 - 2023
Key Achievements:
• Facilitated training sessions and monitored team performance • Ensured adherence to client standards and service quality metrics • Managed customer concerns and supported operational improvements
Team Leader
HCL
2019 - 2023
Key Achievements:
• Ensured KPI and SLA compliance • Managed client communications and resolved escalations • Ensured adherence to client standards and service quality metrics • Managed customer concerns and supported operational improvements
Quick Stats
Certifications
Education
Bachelor's Degree
St. Scholastica's College
2000 - 2004