Customer Service RepresentativeCustomer Service Representative
Milky
$450
per month
($3/hour)
Profile Description
I have over 5 years of customer service experience, along with 7 months of experience as an ESL teacher and 1 year as a freelance ESL tutor. I have skills in technical support, chat support, and email management. I am currently working in customer service for an Australian-based trading platform. With my diverse experience, strong communication skills, and adaptability, I am confident in my ability to provide excellent support as a Virtual Assistant. I am available to discuss my start date based...
Work Experience
Customer Service Representative
EDVOCOMM
Jan 2026 - Present
Key Achievements:
Email and Chat Support: Assist customers through email and chat by addressing inquiries and resolving concerns. Phone Support: Handle customer calls regarding solar panels, batteries, and inverters, providing troubleshooting and issue resolution
ESL Teacher
Sunny International Academy
Jun 2024 - Jan 2025
Key Achievements:
Preparing and delivering lessons to improve students reading, writing, and conversing skills. Developing educational content such as notes and quizzes. Assigning activities to facilitate students ' consolidation of learning material. Tailoring your teaching style in accordance with students ' needs. Managing interpersonal dynamics to ensure that the class is conducive to learning. Tracking and reporting on students ' progress
ESL Teacher
Freelance ESL Tutor for Korean, Japanese and Chinese
Jan 2023 - Dec 2024
Key Achievements:
Preparing and delivering lessons to improve students' reading, writing, and conversing skills. Developing educational content such as notes and quizzes. Assigning activities to facilitate students' consolidation of learning material. Tailoring your teaching style in accordance with students' needs. Managing interpersonal dynamics to ensure that the class is conducive to learning. Tracking and reporting on students' progress