Micaela

AMAZON VA

Micaela

ID Verified
400/mo
Masantol, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Amazon Virtual Assistant with hands-on experience managing seller accounts on Amazon. Skilled in customer service, product listing optimization, order fulfillment, and handling escalations with professionalism and efficiency. Proficient in CRM tools, inventory management, and marketplace analytics, with a strong focus on improving customer satisfaction, maintaining account health, and driving sales growth.

Top Skills

Excel (Advanced) · 2 yearsGoogle Sheets (Advanced) · 2 yearsAmazon FBA · <1 yearCalendar Management · <1 yearCold Calling · <1 year

Skills & Expertise

E-commerce & Marketplace

Amazon FBABeginner
Facebook MarketplaceBeginner
Inventory ManagementBeginner
Marketplace SEOBeginner
Order ProcessingBeginner
Product Listing OptimizationBeginner
Order FulfillmentBeginner

Sales & Business Development

Cold Email OutreachBeginner
Cold CallingBeginner

Virtual Assistance & Admin

Data EntryBeginner
Document ManagementBeginner
Email ManagementBeginner
Calendar ManagementBeginner
TrelloBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner

Data & Analytics

Excel (Advanced)Intermediate
Google Sheets (Advanced)Intermediate

Work Experience

Amazon Junior Supervisor

Kmingda Business Support and Services Corporation

Feb 2024 - Mar 2026

Key Achievements:

Throughout my two years of experience in e-commerce, specifically working with Amazon, I have developed strong communication, technical, and leadership skills, along with a keen attention to detail. I have gained in-depth knowledge of how Amazon business operations work and have become proficient in using various tools integrated with the platform to support daily tasks and improve efficiency.

Amazon FBAOrder FulfillmentMarketplace SEOData EntryOrder ProcessingCold Email OutreachCold CallingProduct Listing OptimizationInventory ManagementEmail ManagementGoogle Sheets (Advanced)Excel (Advanced)

Quick Stats

Age26 years
English LevelConversational
ID VerificationVerified
Portfolio
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