Customer Service Representative

Mia

ID Verified
1,500/mo
Caloocan City, Philippines
Looking for Full-time
10 hours/day
Availability: EU timezone

Profile Description

I have nearly 3 years of experience as a Customer Service Representative, handling both healthcare and car rental accounts. Throughout my experience, I have developed strong communication, problem-solving, and multitasking skills, along with the ability to handle customer concerns professionally and efficiently. My strengths include active listening, attention to detail, patience, and adaptability. In healthcare support, I handled patient eligibility, benefits verification, and coverage inquiri...

Skills & Expertise

Customer Success

Data & Analytics

Finance & Accounting

QuickBooksBeginner
BookkeepingBeginner

Work Experience

Customer service representative

Teleperformance

Apr 2022 - Feb 2023

Job Responsibilities:

I have experience in healthcare customer service, assisting healthcare providers with patient eligibility, insurance benefits verification, coverage inquiries, and prior authorization requirements. Key Responsibilities: * Verified patient insurance eligibility and benefits to help healthcare providers understand patients’ coverage. * Assisted providers with inquiries regarding medical services,...

Quick Stats

Age31 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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