Customer Service RepresentativeCustomer Service Representative
Mia
ID Verified$1,500
per month
($9/hour)
Profile Description
I have nearly 3 years of experience as a Customer Service Representative, handling both healthcare and car rental accounts. Throughout my experience, I have developed strong communication, problem-solving, and multitasking skills, along with the ability to handle customer concerns professionally and efficiently. My strengths include active listening, attention to detail, patience, and adaptability. In healthcare support, I handled patient eligibility, benefits verification, and coverage inquiri...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Finance & Accounting
Work Experience
Customer service representative
Teleperformance
Apr 2022 - Feb 2023
Job Responsibilities:
I have experience in healthcare customer service, assisting healthcare providers with patient eligibility, insurance benefits verification, coverage inquiries, and prior authorization requirements. Key Responsibilities: * Verified patient insurance eligibility and benefits to help healthcare providers understand patients’ coverage. * Assisted providers with inquiries regarding medical services,...