Mercy

Virtual Assistant

Mercy

ID Verified
1,400/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Strategic and highly organized Executive Assistant with a strong foundation in Strategic Management and specialized training in Virtual Assistance. Proven experience supporting C-level executives in legal and entrepreneurial environments, managing high-volume calendars and inboxes, travel coordination, invoicing streamlining client intake processes, and optimizing CRM systems to improve lead conversion and operational efficiency. Skilled in coordinating complex workflows, handling confidential ...

Skills & Expertise

Data & Analytics

Specialized Skills

OnboardingAdvanced
Paralegal ServicesIntermediate

Human Resources

Marketing & Growth

MailchimpBeginner

Work Experience

Executive Assistant

Eskow Law Group

May 2025 - Present

Job Responsibilities:

Optimized HubSpot CRM for 100+ monthly leads, implementing structured follow-up systems that significantly improved response time and strengthened lead-to-client conversion. Streamlined client intake and onboarding processes, creating a more efficient workflow that reduced delays and ensured a seamless transition from prospect to active client. Implemented a centralized digital filing system acr...

Calendar ManagementExecutive Assistant ServicesMeeting CoordinationPersonal Assistant ServicesResearch & Information GatheringData EntryDocument ManagementTravel PlanningCalendlyNotion

Quick Stats

Age28 years
GenderFemale
English LevelFluent
Other Languages
EnglishFluent
ID VerificationVerified
Portfolio
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Certifications

Virtual Assistance - ALX Program

Education

Bachelor's Degree

Moi University

2017 - 2021