Executive virtual assistant and Customer support specialistExecutive virtual assistant and Customer support specialist
Mellen
ID Verified$1,200
per month
($7/hour)
Profile Description
Executive Virtual Assistant and Customer Support professional with hands-on experience helping executives stay organized and on top of their priorities. I manage calendars and emails, coordinate meetings, conduct research, prepare documents, assist with travel arrangements, and keep day-to-day tasks moving forward. I also support customers by responding to inquiries, resolving issues, and following up to ensure requests are handled properly. I’m comfortable working independently, managing multip...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Customer Success
Virtual Assistance & Admin
Work Experience
Executive virtual assistant
Apex ventures
Aug 2024 - Jul 2026
Key Achievements:
Provided high-level administrative support directly to the CEO and senior leadership team, managing calendars, correspondence, and daily priorities for a fast-paced enterprise Streamlined scheduling and meeting coordination across multiple time zones, reducing scheduling conflicts and improving executive time management by an estimated 20% Managed executive inbox and communications, drafting and responding to correspondence on behalf of leadership to ensure timely, professional engagement with clients and partners Coordinated complex domestic and international travel arrangements, including itineraries, accommodations, and last- minute changes Prepared polished reports, presentations, and board materials, ensuring accuracy and brand consistency for internal and external stakeholders Organized and supported leadership meetings, including agenda preparation, minute-taking, and follow-up on action items to keep projects on track Tracked project timelines and deliverables across departments, proactively flagging risks and ensuring deadlines were met Maintained CRM and internal databases, improving data accuracy and enabling more efficient reporting for leadership decision-making