Virtual Assistant; Shopify Operator; CSRVirtual Assistant; Shopify Operator; CSR

Key Achievements:

I worked as a Customer Service Representative for four years, providing support through email, chat, and phone channels. My role included handling customer inquiries, tracking orders, processing service cancellations, and delivering accurate product information. I also performed data entry tasks using Shopify, including uploading product images and creating detailed product descriptions. Additionally, I utilized CRM tools to manage customer interactions efficiently and ensure high-quality service.

Key Achievements:

Managed daily store operations at Harukaze Fantasy Shoppu, ensuring smooth and efficient shop activities. Assisted customers with inquiries and orders for costumes and props while providing attentive in-store customer service. Oversaw sales transactions, monitored inventory levels, and maintained accurate stock records to support consistent product availability and organized store management.