Mclynne

Real Estate Cold Caller

Mclynne

ID Verified
700/mo
Malaybalay City, Philippines
Looking for Full-time
8 hours/day
Availability: Asia timezone

Profile Description

Results-driven Real Estate Cold Caller and Appointment Setter with over four years of experience in customer service, technical support, and outbound sales. Experienced in making high-volume outbound calls, qualifying motivated sellers, handling objections, updating CRM systems, and scheduling appointments for acquisitions teams. Strong communicator with excellent rapport-building skills, a positive attitude, and a commitment to meeting performance goals. Highly organized, dependable, and quick ...

Top Skills

B2C Sales · <1 yearCalendar Management · <1 yearCold Calling · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Lead ManagementBeginner
Live Chat SupportBeginner
Phone SupportBeginner

Sales & Business Development

Lead GenerationBeginner
Cold CallingBeginner
B2C SalesBeginner
ZoomInfoBeginner

Virtual Assistance & Admin

Email ManagementBeginner
Calendar ManagementBeginner

Work Experience

Technical support , Chat support

Fuxin Corporation

Sep 2022 - Present

Key Achievements:

Resolved technical issues through phone, chat, and email while maintaining high customer satisfaction. Provided accurate troubleshooting and step-by-step guidance, improving first-contact resolution. Managed high volumes of customer inquiries while consistently meeting productivity and quality KPIs. Delivered professional and empathetic customer support, resulting in positive customer experiences. Documented customer interactions and updated CRM systems accurately for efficient case tracking. Collaborated with internal teams to resolve complex technical issues in a timely manner. Adapted quickly to new products, systems, and processes while maintaining service excellence. Consistently met performance metrics for quality, response time, and customer satisfaction.

Email SupportLive Chat SupportEmail ManagementZoomInfo

Virtual assistant , Real estate cold caller

ACS-VA (Achacoso Business Group)

Aug 2021 - Feb 2022

Key Achievements:

Conducted high-volume outbound calls to homeowners to identify motivated sellers. Qualified leads by gathering property details and assessing seller motivation. Successfully booked appointments for the acquisitions team, contributing to a consistent sales pipeline. Built rapport with homeowners and professionally handled objections to increase engagement. Maintained accurate CRM records, ensuring timely follow-ups and organized lead management. Consistently met daily call and appointment-setting targets while maintaining high-quality conversations. Worked closely with the acquisitions team to improve lead conversion and appointment quality. Demonstrated persistence and professionalism when speaking with homeowners from diverse backgrounds.

Lead ManagementLead GenerationCold Calling

Customer Service

Teleperformance

Dec 2020 - Aug 2021

Key Achievements:

Met quality and productivity KPIs. Maintained high customer satisfaction through effective issue resolution. Handled high call volumes with accuracy and professionalism. Demonstrated excellent attendance, reliability, and teamwork.

Phone SupportB2C Sales

Quick Stats

Age31 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
EnglishConversational
ID VerificationVerified
Portfolio
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