Virtual Assistant

MAUREEN

798/mo
Thika, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer-focused Virtual Assistant and Client Support Professional with over three years of experience managing customer relationships, coordinating communications, and providing administrative support across healthcare and remote work environments. Experienced in handling client inquiries through phone, email, and chat while maintaining accurate records and ensuring timely follow-up.

Top Skills

Copywriting · 9 yearsBlog Writing · 7 yearsCalendar Management · 5 yearsEmail Management · 5 yearsLive Chat Support · 5 years

Skills & Expertise

Content & Writing

CopywritingExpert
Blog WritingExpert

Customer Success

Live Chat SupportExpert
ZendeskExpert
Social Media SupportAdvanced
Ticket ManagementAdvanced
Email SupportAdvanced
Video SupportAdvanced
Technical SupportAdvanced
Lead ManagementAdvanced
Phone SupportAdvanced
IntercomAdvanced
LiveChatBeginner

Virtual Assistance & Admin

Calendar ManagementExpert
Email ManagementExpert
Travel PlanningAdvanced
Data EntryAdvanced
Executive Assistant ServicesAdvanced
CalendlyAdvanced
Personal Assistant ServicesAdvanced
Document ManagementBeginner

Quick Stats

Age28 years
English LevelFluent
ID VerificationNot verified
Portfolio
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