IT specialist /customer supportIT specialist /customer support

Mary

ID Verified

1,000/mo

Nairobi Kenya, Kenya

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$1,000

per month

($6/hour)

Member since August 2026

Profile Description

Results-driven Computer Science graduate with experience in customer service, IT support, and technical troubleshooting. Skilled in communication, problem-solving, data entry, Microsoft Office, Google Workspace, and customer relationship management. I am a fast learner with strong organizational skills and the ability to work independently in remote environments. Passionate about delivering excellent customer experiences, learning new technologies, and contributing to team success. I am dependab...

Top Skills

Calendar Management · <1 yearData Entry · <1 yearDocument Management · <1 yearEmail Management · <1 yearEmail Support · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Email SupportBeginner

ZendeskBeginner

IntercomBeginner

Help ScoutBeginner

FreshdeskBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner

Email ManagementBeginner

Travel PlanningBeginner

Document ManagementBeginner

Data EntryBeginner

Meeting CoordinationBeginner

Executive Assistant ServicesBeginner

Work Experience

IT support and technician

Computer For Schools Kenya

Jan 2021 - May 2022

Key Achievements:

Customer support Attention to details Team work Time management

Email SupportIntercomFreshdeskZendeskCalendar ManagementHelp ScoutEmail ManagementTravel PlanningDocument ManagementData EntryExecutive Assistant ServicesMeeting Coordination

Quick Stats

Age24 years

English LevelFluent

ID VerificationVerified