Mary

IT specialist /customer support

Mary

ID Verified
1,000/mo
Nairobi Kenya, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Computer Science graduate with experience in customer service, IT support, and technical troubleshooting. Skilled in communication, problem-solving, data entry, Microsoft Office, Google Workspace, and customer relationship management. I am a fast learner with strong organizational skills and the ability to work independently in remote environments. Passionate about delivering excellent customer experiences, learning new technologies, and contributing to team success. I am dependab...

Skills & Expertise

Customer Success

ZendeskBeginner
IntercomBeginner
Help ScoutBeginner
FreshdeskBeginner

Work Experience

IT support and technician

Computer For Schools Kenya

Jan 2021 - May 2022

Job Responsibilities:

Customer support Attention to details Team work Time management

Email SupportIntercomFreshdeskZendeskCalendar ManagementHelp ScoutEmail ManagementTravel PlanningDocument ManagementData Entry

Quick Stats

Age24 years
GenderFemale
English LevelFluent
ID VerificationVerified