Mary

Virtual Assistant | Administrative & Executive Support

Mary

ID Verified
800/mo
Nairobi, Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

● Administrative Virtual Assistant with 3+ years of experience delivering high-level executive support in remote environments, specializing in inbox and calendar management, data entry, and web research. ● Proven track record of improving efficiency, including reducing inbox clutter by 30% and enhancing team decision-making through accurate reporting, while maintaining high customer satisfaction in high-volume support roles. ● Strong communication, organizational, and time management skills, wit...

Skills & Expertise

Work Experience

Virtual Assistant

Crowne Plaza Hotel

Jan 2025 -

Job Responsibilities:

● Manage complex executive calendars, scheduling meetings, and resolving conflicts to improve time efficiency. ● Handle high-volume email inboxes, prioritizing messages and ensuring timely, professional communication. ● Organize and maintain digital filing systems, improving document accessibility and workflow efficiency. ● Prepare and format reports, presentations, and business documents to suppo...

Calendar ManagementData EntryBardeenPersonal Assistant ServicesTravel PlanningExecutive Assistant ServicesDocument ManagementCalendlyAsanaMeeting Coordination

Customer Support Representative

Samasource

Jan 2023 - Dec 2025

Job Responsibilities:

● Processed 80–100 data entries daily with 100% accuracy using CRM systems such as Salesforce and HubSpot ● Managed and organized large datasets, ensuring proper documentation and easy retrieval ● Responded to customer inquiries professionally, maintaining a 95%+ satisfaction rate ● Followed strict SOPs to ensure data security, quality, and compliance ● Supported team operations by maintaining acc...

Calendar ManagementData EntryBardeenPersonal Assistant ServicesGoogle Sheets (Advanced)JiraAirtableNotionLinearClickUp

Quick Stats

Age34 years
GenderFemale
English LevelFluent
ID VerificationVerified
Portfolio
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