TECHNICAL SUPPORT , ADMIN, CUSTOMER SUPPORT

Mark

ID Verified
400/mo
PANGASINAN, Philippines
Looking for Part-time
4 hours/day
Availability: US / EU timezone

Profile Description

I am a former technical and customer service support in my past job that i developed my skills in troubleshooting and communication skills.

Top Skills

Calendar Management · <1 yearEmail Management · <1 yearEmail Support · <1 yearLive Chat Support · <1 yearPhone Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Email SupportBeginner
Technical SupportBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner

Work Experience

Cognizant

Cognizant Philippines

Oct 2023 - Dec 2024

Phone Support

IT Operations / IT service desk technical support

Accenture Philippines

Apr 2021 - Jan 2022

Live Chat SupportEmail SupportEmail ManagementPhone SupportTechnical SupportTicket Management

Quick Stats

Age28 years
English LevelFluent
ID VerificationVerified
Portfolio
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Education

Bachelor's Degree

University of Eastern Pangasinan

2018 - 2020