Virtual Assistant, Technical Support Specialist

Mark

ID Verified
500/mo
Manila, Philippines
Looking for Full-time
8 hours/day
Availability: EU / Asia timezone

Profile Description

Detail oriented and highly organized administrative professional with experience in procurement, billing, data management, and customer support. Proficient in Microsoft Office applications, email correspondence, and maintaining accurate records while ensuring efficiency in daily operations. Demonstrated ability to coordinate with suppliers, process documentation, and manage multiple tasks in fast-paced environments. Strong analytical, communication, and problem-solving skills with a commitment t...

Top Skills

Data Entry · 10 yearsEmail Management · 10 yearsEmail Support · 10 yearsTechnical Support · 10 yearsAdobe Photoshop · 5 years

Skills & Expertise

AI & Automation

ZapierBeginner

Customer Success

Email SupportExpert
Technical SupportExpert
Ticket ManagementBeginner
ZendeskBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert
Power BIBeginner

Design & Creative

Adobe PhotoshopExpert
CanvaExpert

Virtual Assistance & Admin

Data EntryExpert
Email ManagementExpert
TrelloIntermediate
Monday.comBeginner

Work Experience

MIS Specialist

Toyota

Jul 2017 - May 2021

Email SupportZendeskPower BIData EntryEmail ManagementAdobe PhotoshopExcel (Advanced)Technical SupportCanvaGoogle Sheets (Advanced)Ticket ManagementZapierTrelloMonday.com

Technical Support Representative

Startek

May 2016 - Nov 2016

Email SupportTechnical SupportData EntryTicket Management

IT Specialist

Arms Corporation of the Philippines

Mar 2012 - Aug 2014

Technical SupportExcel (Advanced)Email ManagementData EntryEmail SupportTicket Management

Quick Stats

Age37 years
English LevelConversational
ID VerificationVerified

Certifications

SAP Training
ESET Client and Network Security Administration
Virtual Assistant & Digital Marketing