Appointment SetterAppointment Setter
Maria
$1,000
per month
($6/hour)
Profile Description
Experienced Customer Service Representative with over 5 years of experience providing exceptional customer support across telecommunications, rideshare, and technology industries. Skilled in handling customer inquiries, billing concerns, account management, technical support, and dispute resolution through phone, email, and chat. Recognized for strong communication skills, attention to detail, and the ability to remain calm and professional in fast-paced environments. A quick learner who enjoys ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Content & Writing
Customer Success
Work Experience
CSR
Taxx Savage
Apr 2025 - Present
Key Achievements:
Consistently delivered excellent customer service while handling high volumes of customer inquiries via phone, email, and chat. Maintained high customer satisfaction by resolving billing, account, and technical issues efficiently. Successfully met and exceeded quality assurance and productivity targets. Resolved complex customer concerns with professionalism, resulting in improved customer retention. Achieved high first-contact resolution by accurately identifying and addressing customer needs. Maintained accurate customer records while ensuring compliance with company policies and procedures. Adapted quickly to new systems, tools, and processes, contributing to team efficiency. Recognized for strong communication skills, attention to detail, and problem-solving abilities. Collaborated effectively with cross-functional teams to ensure timely issue resolution. Built positive customer relationships through empathetic, solution-focused support.
CSR
TechCel
Jan 2023 - Sep 2025