Email Marketing Specialist | General VAEmail Marketing Specialist | General VA

Mae

ID Verified

650/mo

Teresa, Philippines

Looking for Full-time

8 hours/day

Availability: US / Asia timezone

$650

per month

($4/hour)

Member since January 2026

Profile Description

I am Mae Joy Orquillano, I have BPO experience for 3 years and 8 months under International Voice Account. I also have 1 year Admin Staff experience in Aircondition and Washing Machine Services, handling Emails, Reservations, Bookings, and Social Media Marketing. I am hardworking, adaptable, fast learner, detail-oriented, I manage my time properly, dedicated in the company, and has good communication skills both written and verbal.

Top Skills

Phone Support · 3 yearsCanva · 2 yearsContent Marketing · 2 yearsFacebook Business Manager · 2 yearsFacebook Marketplace · 2 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Content & Writing

Email CopywritingIntermediate

ScriptwritingIntermediate

Customer Success

Phone SupportAdvanced

Live Chat SupportIntermediate

Social Media SupportIntermediate

Email SupportIntermediate

Technical SupportIntermediate

Design & Creative

CanvaIntermediate

Logo DesignIntermediate

Presentation DesignIntermediate

Social Media GraphicsIntermediate

E-commerce & Marketplace

TikTok ShopIntermediate

Facebook MarketplaceIntermediate

Marketing & Growth

TikTok AdsIntermediate

Facebook Business ManagerIntermediate

Content MarketingIntermediate

Google AdsIntermediate

Meta Ads (Facebook/Instagram)Intermediate

ChatGPT for MarketingIntermediate

Email MarketingIntermediate

TikTok GrowthIntermediate

Content StrategyIntermediate

Social Media AnalyticsIntermediate

Sales & Business Development

NegotiationIntermediate

Proposal WritingIntermediate

Cold Email OutreachIntermediate

Cold CallingIntermediate

Work Experience

Admin Staff

BHB Airconditioning and Washing Machine Services

Feb 2025 - Jan 2026

Key Achievements:

Monthly Top Agent Secured Scheduled Booking Social Media Promoter 100% Complete Attendance 100% CSAT

Email CopywritingScriptwritingLive Chat SupportEmail SupportSocial Media SupportPhone SupportLogo DesignCanvaPresentation DesignSocial Media GraphicsTikTok ShopFacebook MarketplaceTikTok AdsGoogle AdsMeta Ads (Facebook/Instagram)Facebook Business ManagerChatGPT for MarketingEmail MarketingContent MarketingContent StrategyTikTok GrowthSocial Media AnalyticsNegotiationCold Email OutreachProposal WritingCold CallingTechnical Support

CSR

Everise

Oct 2024 - Feb 2025

Key Achievements:

Monthly Top Agent Monthly Top NPS Passer Monthly Top CSAT Passer Quarterly QA Passer Quarterly 100% Complete Attendance

Phone SupportTechnical SupportEmail CopywritingScriptwritingEmail Support

CSR

Teleperformance

Nov 2023 - Jun 2024

Key Achievements:

Monthly Top Agent Monthly Top NPS Passer Monthly Top CSAT Passer Quarterly QA Passer Quarterly 100% Complete Attendance

ScriptwritingEmail SupportEmail CopywritingLive Chat SupportTechnical SupportPhone Support

CSR

Sagility Health

Sep 2022 - Aug 2023

Key Achievements:

Monthly Top Agent Monthly Top NPS Passer Monthly Top CSAT Passer Quarterly QA Passer Quarterly 100% Complete Attendance

Technical SupportPhone SupportEmail SupportEmail CopywritingScriptwriting

Customer Service Representative

ResultsCX

Nov 2020 - Sep 2022

Key Achievements:

Monthly Top Agent Monthly Top NPS Passer Monthly Top CSAT Passer Quarterly QA Passer Quarterly 100% Complete Attendance

Phone SupportEmail CopywritingScriptwritingEmail SupportTechnical Support

Quick Stats

Age25 years

English LevelFluent

ID VerificationVerified

Certifications

Tourism Promotions National Certificate II

Travel Services National Certificate II

Amadeus GDS Certified