Ma.

Customer Service Professional | Chat, Phone & TSR

Ma.

866/mo
Navotas City, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer Support and Sales professional with 10+ years of experience in customer service, chat support, sales, technical support, and back-office operations. Experienced in handling inbound and outbound calls, assisting customers through chat, resolving concerns, and delivering high-quality service. Adaptable, organized, computer literate, and comfortable working in fast-paced environments while maintaining clear and professional communication.

Top Skills

Excel (Advanced) · 10 yearsGoogle Sheets (Advanced) · 10 yearsPhone Support · 10 yearsCapCut · 3 yearsRecruitment · 3 years

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportIntermediate
Technical SupportIntermediate
Email SupportBeginner

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Design & Creative

CapCutAdvanced
CanvaIntermediate
Adobe Premiere ProIntermediate
Adobe PhotoshopBeginner

Human Resources

RecruitmentAdvanced

Sales & Business Development

SalesforceAdvanced

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Personal Assistant ServicesBeginner

Quick Stats

Age34 years
English LevelFluent
ID VerificationNot verified

Education

High-school

World Citi Colleges

2005 - 2009