lynn

cyber security analyst, web developer, virtual assistant

lynn

3,000/mo
Nairobi, Kenya
Looking for Full-time
9 hours/day
Availability: US / EU / Asia timezone

Profile Description

My experience is rooted at the intersection of technology and practical problem solving. I have applied my Computer Science degree beyond the classroom, from designing a functional application interface during my consultancy at a telecommunications firm to assisting in the rollout of a Management Information System, where I provided crucial technical support for a smooth transition. This hands-on experience is powered by strong technical skills in front end development (HTML, CSS, JavaScript) an...

Top Skills

Canva · <1 yearCopy.ai · <1 yearCreative Writing · <1 yearDropshipping · <1 yearEmail Support · <1 year

Skills & Expertise

Software Development

FlutterBeginner
HTML5/CSS3Beginner
Python (Django/FastAPI)Beginner
MySQLBeginner

AI & Automation

GitHub CopilotBeginner
Copy.aiBeginner
ZapierBeginner

Content & Writing

Creative WritingBeginner
Technical WritingBeginner
Product DescriptionsBeginner
GhostBeginner

Customer Success

Live Chat SupportBeginner
Technical SupportBeginner
Email SupportBeginner
ZendeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Python (Pandas/NumPy)Beginner
SQLBeginner

Design & Creative

User ResearchBeginner
CanvaBeginner

E-commerce & Marketplace

ShopifyBeginner
DropshippingBeginner
Marketplace SEOBeginner

Marketing & Growth

SEO (Technical & Content)Beginner

Work Experience

Intern

TVET Authority Kenya

Aug 2022 - Dec 2022

Key Achievements:

Assisted in the roll out of the management information system, including offering technical support to staff and clients leading to a smooth transition and integration of the new system.

User ResearchSEO (Technical & Content)Python (Pandas/NumPy)Excel (Advanced)

Consultant

CCI, Kenya (Telecommunications company)

May 2021 - Sep 2021

Key Achievements:

I developed a strong foundation in customer centric technical support. I was responsible for designing an effective application interface, which required me to actively listen to and translate user needs into functional solutions. This experience honed my ability to manage technical issues, ensure client satisfaction, and communicate effectively to bridge the gap between complex systems and end-users, all within a fast paced service environment.

ZapierLive Chat SupportTechnical SupportExcel (Advanced)ZendeskSQLUser Research

Quick Stats

Age23 years
English LevelFluent
ID VerificationNot verified

Certifications

Introduction to programming
Introduction to cyber security