E-commerceE-commerce
Lyka
800/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$800
per month
($5/hour)
Member since August 2026
Profile Description
Customer-focused professional with over 5 years of experience in customer service, healthcare support, e-commerce, and account management. Skilled in handling high-volume customer interactions, resolving inquiries and concerns, managing orders and transactions, and providing support through email, chat, phone, SMS, and social media. Experienced with CRM and customer support platforms including Salesforce, Shopify, Gorgias, Front, Aircall, Nasco, and MembersEdge. Known for strong communication, a...
Top Skills
Email Support · <1 yearExcel (Advanced) · <1 yearFreshdesk · <1 yearGoogle Sheets (Advanced) · <1 yearGorgias · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Lead ManagementBeginner
ZendeskBeginner
FreshdeskBeginner
LiveChatBeginner
Data & Analytics
Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner
E-commerce & Marketplace
ShopifyBeginner
Order ProcessingBeginner
GorgiasBeginner
Order FulfillmentBeginner
Quick Stats
Age32 years
English LevelConversational
ID VerificationNot verified