Lyka

Virtual Assistant

Lyka

ID Verified
800/mo
Dipolog, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi! I’m Lyka, a reliable Virtual Assistant from the Philippines. I help business owners stay organized by managing emails, calendars, customer inquiries, and social media messages. With my background in operations and customer service, I’m used to handling multiple tasks while staying detail-oriented and calm under pressure. I also create simple Canva graphics and assist with day-to-day admin work. If you’re looking for someone dependable, organized, and easy to work with, I’d love to support ...

Skills & Expertise

AI & Automation

PerplexityBeginner
Copy.aiBeginner

Content & Writing

Customer Success

Phone SupportIntermediate
Email SupportIntermediate

Data & Analytics

Virtual Assistance & Admin

Work Experience

General Manager

Kubo by Viewpoint

Dec 2023 - Apr 2026

Job Responsibilities:

- Managed bookings and daily customer communications, ensuring seamless operational flow. - Optimized email response times by ~40% through effective inbox management and prioritization. - Designed marketing content and promotions using Canva, enhancing brand visibility. - Compiled and organized operational documents, schedules, and reports for efficient team coordination. - Streamlined staff workf...

Email SupportPhone SupportLive Chat SupportCalendar ManagementSocial Media SupportGoogle Sheets (Advanced)Email ManagementResearch & Information GatheringDocument ManagementExcel (Advanced)

Assistant General Manager

Viewpoint at Tinindugan

Jun 2022 - Dec 2023

Job Responsibilities:

-Coordinated team schedules and reporting, improving internal communication and task accountability. - Handled customer inquiries and concerns, achieving a resolution rate of ~85% on first contact. - Maintained organized records and operational files, ensuring timely access to important information. - Supported day-to-day business operations, contributing to a more efficient work environment.

Excel (Advanced)Google Sheets (Advanced)Calendar Management

Quick Stats

Age27 years
GenderFemale
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified