Lunabell

Account executive

Lunabell

ID Verified
900/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Objective Dedicated and results-driven Call Center Agent with nearly 4 years of experience across tow companies, handling customer service, sales, retention, chat, and voice support. Skilled in managing high call volumes, resolving issues efficiently, and building strong customer relationships. Looking to contribute my expertise in a challenging customer-focused role. Skills Customer Service & Client Satisfaction,Inbound & Outbound Call Handling, Sales & Upselling Techniques,Retention & O...

Top Skills

Email Support · <1 yearLive Chat Support · <1 yearPhone Support · <1 yearTechnical Support · <1 yearTicket Management · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner
Technical SupportBeginner

Work Experience

Account executive

Flatworld PH

Sep 2024 - May 2026

Key Achievements:

Sales voice , complex rep and Tier 2

Ticket ManagementEmail SupportTechnical SupportPhone Support

Account Executive

VXI

Jul 2021 - Aug 2024

Key Achievements:

Sales chat and retention voice

Live Chat SupportTechnical SupportPhone Support

Quick Stats

Age32 years
English LevelFluent
ID VerificationVerified
Portfolio
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