Chat/Email SupportChat/Email Support

Luisito

ID Verified

600/mo

Quezon City, Philippines

Looking for Full-time

8 hours/day

Availability: US / Asia timezone

$600

per month

($3/hour)

Member since November 2025

Profile Description

I’m an Industrial Engineer and Customer Service Representative with over 4 years of experience in telecom projects and e-commerce support. I’ve led teams, managed projects and helped customers by solving problems and giving clear information. I’m good at organizing tasks, working with others and handling challenges calmly. Whether I’m on a construction site or helping customers online, I always aim to do my best and make things better.

Top Skills

Email Support · 2 yearsLive Chat Support · 2 yearsOrder Processing · 2 yearsTicket Management · 2 yearsZendesk · 2 years

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Live Chat SupportIntermediate

Email SupportIntermediate

Ticket ManagementIntermediate

ZendeskIntermediate

LiveChatBeginner

Data & Analytics

Google Sheets (Advanced)Beginner

Excel (Advanced)Beginner

E-commerce & Marketplace

Order ProcessingIntermediate

Work Experience

Chat/Email Support

IntouchCx

Oct 2023 - Present

Live Chat SupportTicket ManagementLiveChatZendeskEmail SupportOrder Processing

Quick Stats

Age29 years

English LevelConversational

ID VerificationVerified