Leylanie

Customer Service Representative

Leylanie

600/mo
Valenzuela, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

I have over four years of experience working in fast-paced environments, including three years in remote roles and one year in a BPO setting. Most of my experience is in customer service and technical support for international clients, where I developed strong communication, problem-solving, and multitasking skills. I also worked as a secretary for a year, where I handled administrative tasks such as managing schedules, organizing meetings, and maintaining confidential records. In addition, I h...

Top Skills

Phone Support · 3 yearsTicket Management · 2 yearsTechnical Support · 1 yearCanva · <1 yearData Entry · <1 year

Skills & Expertise

Virtual Assistance & Admin

Email ManagementBeginner
Data EntryBeginner
JiraBeginner
Monday.comBeginner

Customer Success

Phone SupportAdvanced
Ticket ManagementIntermediate
Technical SupportIntermediate
Live Chat SupportBeginner
Email SupportBeginner
ZendeskBeginner
LiveChatBeginner

Design & Creative

CanvaBeginner

Quick Stats

Age30 years
English LevelConversational
ID VerificationNot verified