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Key Achievements:

Transcribed recorded messages, diagnoses, or recommendations into patients' medical records.  Explained fees and patient financial responsibility, and informed patients of existing balance due.  Moved patients through the registration process and prepared for clinical staff, maximizing patient flow.  Helped to minimize no-shows by proactively confirming appointments.  Interacted with insurers to verify coverage and collect payments.

Key Achievements:

Completed and processed insurance documentation and other claim forms.  Scheduled and confirmed patients for diagnostic appointments, consultations, and procedures.  Complied with established policies, procedures, regulatory and accreditation requirements, and applicable professional standards.  Took patient information and scanned it into EMR.  Delivered excellent customer service and facilitated the development of patient and clinician relationships.  Coordinated with other practitioners on behalf of patients to transfer paperwork, set up tests, and arrange specialist referrals.  Advised patient of preparations required for scheduled procedures.  Safeguarded confidentiality of patient information by consistently following patient protection standards.

Key Achievements:

Triaged and routed phone calls, took messages and followed up to verify receipt of critical information.  Facilitated flow of communication and information to department members.  Maintained general filing system and files electronically or manually according to type.  Compiled complete patient records with admission, transfer, and discharge information.  Followed physician orders when setting up tests and patient procedures.  Prepared for the next day's patients by pulling charts and making confirmation calls.  Safeguarded confidentiality of patient information by consistently following patient protection standards.