Leah

N/A

Leah

ID Verified
1,200/mo
Cavite, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Are you juggling a million tasks and finding it hard to keep your head above water? You’re definitely not alone. Many entrepreneurs get caught up in the nitty-gritty of running a business and lose sight of their bigger goals. That’s where I come in as your General Virtual Assistant! I’m here to tackle all the behind-the-scenes work so you can focus on your passion and your vision. Imagine having someone to handle your admin tasks while you focus on your creative genius! With my help, you can fi...

Skills & Expertise

Customer Success

Data & Analytics

Design & Creative

CanvaExpert
CapCutExpert
User ResearchIntermediate

E-commerce & Marketplace

TikTok ShopAdvanced
EtsyBeginner
eBayBeginner
GumroadBeginner

Finance & Accounting

Marketing & Growth

Sales & Business Development

Work Experience

User Experience Writer / Data Annotator

Datavio AI

Apr 2025 - Dec 2025

Job Responsibilities:

Data Annotator High-Quality Data Annotation Perform annotation and labeling tasks across video, image, and multimodal data. Accurately apply English-language annotation guidelines to complex, real-world scenarios. Maintain high standards of consistency, precision, and attention to detail. Identify edge cases and ambiguous examples, escalating questions clearly and concisely in English. User Expe...

Live Chat SupportEmail SupportGoogle Sheets (Advanced)CapCutPhone SupportUser ResearchExcel (Advanced)Canva

Customer Service Representative

Accenture Inc.

Sep 2022 - Dec 2025

Job Responsibilities:

Answer inquiries thru phone and live chat Promoted as SME and eventually, seasoned Supervisor Facilitated a smooth product training for a newly hired employees for apple account. Worked with experienced clients and managers, engaging and collaborating to develop a comprehensive understanding about the process to strengthen the administrative team. Streamlined scheduling and communicating for both...

Live Chat SupportEmail SupportGoogle Sheets (Advanced)Phone SupportCrispUser ResearchExcel (Advanced)

Scheduling Coordinator

Ascensions Business Solution Inc.

Jun 2025 - Nov 2025

Job Responsibilities:

Answer inquiries through phone and email Managed and updated calendars for clients, caregivers, and healthcare staff. Scheduled and coordinated appointments, caregiver shifts, and home care services. Communicated with clients and caregivers through calls and emails to confirm schedules or handle changes. Sent reminders to reduce missed appointments and ensure proper coordination. Resolved scheduli...

Live Chat SupportEmail SupportGoogle Sheets (Advanced)Phone SupportCrispUser ResearchExcel (Advanced)

Project Management/ Internship

Kalamansi Studios Inc

Mar 2024 - Sep 2024

Job Responsibilities:

Proven administrative support in marketing and sales department Formulated core business process manual guides for customers Assisted project managers in planning and executing various project Monitored project budgets, tracked expenses and prepared financial reports Process invoice and track monetary flows Rewrote existing manual guides for updated, direct and easy to understand procedures Addres...

Live Chat SupportEmail SupportGoogle Sheets (Advanced)CapCutPhone SupportUser ResearchExcel (Advanced)Canva

Account Support Specialist

Concentrix Inc

May 2022 - Sep 2022

Job Responsibilities:

Senior level of escalation department Handled customer complaints and inquiries Execute quest to zero-tolerance, to avoid sending email to a wrong recipients Chat support and voice account Email management Real time assistance for agents Facilitated seamless product training for newly hired Pro-actively provide feedbacks and contributions to process enhancement Collaborated with managers and clien...

Live Chat SupportEmail SupportGoogle Sheets (Advanced)Phone SupportCrispExcel (Advanced)

Customer Service Representative

IQor

Nov 2021 - May 2022

Job Responsibilities:

Sales representative for T-Mobile Hard selling of line, IOS and smart phone Conducted troubleshooting for landlines and phone lines Chat support Email management Handled payments in real-time

Live Chat SupportEmail SupportPhone Support

Cold Caller/ Appointment Setter

Vigorous Telemarketing Group

Apr 2021 - Oct 2021

Job Responsibilities:

Mortgage Appointment setter Cold Calling Car Insurance Account Handled 500 calls everday

Live Chat SupportPhone SupportExcel (Advanced)CrispEmail SupportGoogle Sheets (Advanced)

Quick Stats

Age25 years
GenderFemale
English LevelFluent
ID VerificationVerified