Financial Services Support, Team LeadFinancial Services Support, Team Lead
leah
ID Verified1200/mo
Taguig, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1200
per month
($7/hour)
Member since November 2025
Profile Description
I am Customer Service and Technical Support Specialist with 10+ years of experience in customer support, payment systems, and team leadership. Skilled in handling escalations, training staff, and delivering excellent client service. Adaptable, detail- oriented, and eager to contribute to organizational growth.
Top Skills
Phone Support · 8 yearsSalesforce · 8 yearsTechnical Support · 8 yearsEmail Support · 3 yearsExcel (Advanced) · 3 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Email SupportAdvanced
Phone SupportExpert
Live Chat SupportAdvanced
Technical SupportExpert
ZendeskAdvanced
IntercomIntermediate
Data & Analytics
Excel (Advanced)Advanced
Google Sheets (Advanced)Advanced
Finance & Accounting
QuickBooksBeginner
BookkeepingBeginner
Sales & Business Development
SalesforceExpert
Work Experience
Financial Services Support
Lightspeed Payments
Feb 2022 - Oct 2025
Email SupportLive Chat SupportZendeskPhone SupportTechnical SupportIntercom
Quick Stats
Age34 years
English LevelFluent
ID VerificationVerified
Portfolio
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