Virtual assistant

Lea

1,500/mo
Bohol, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi! I’m Lea, a Virtual Assistant with 8+ years of BPO and remote work experience, including 3 years in U.S. property management. I have experience handling resident communications, maintenance requests, work orders, escalations, administrative tasks, follow-ups, and customer support. I’m also experienced with tools like Zendesk, Talkdesk, Asana, Excel, Google Workspace, Canva, and property management platforms. I’m reliable, organized, detail-oriented, and comfortable working independently. I’...

Top Skills

CapCut · 5 yearsExcel (Advanced) · 5 yearsGoogle Sheets (Advanced) · 5 yearsPhone Support · 5 yearsAsana · 3 years

Skills & Expertise

Customer Success

Phone SupportExpert
Live Chat SupportAdvanced
Email SupportAdvanced
Technical SupportAdvanced
Ticket ManagementAdvanced
ZendeskAdvanced

Data & Analytics

Excel (Advanced)Expert
Google Sheets (Advanced)Expert

Design & Creative

CapCutExpert
CanvaAdvanced

Specialized Skills

Coaching & MentoringAdvanced

Virtual Assistance & Admin

Data EntryAdvanced
Research & Information GatheringAdvanced
AsanaAdvanced
Calendar ManagementIntermediate
Email ManagementIntermediate
Monday.comIntermediate

Quick Stats

Age30 years
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

STI COLLEGE

2012 - 2016