Customer Service Representative | Virtual AssistantCustomer Service Representative | Virtual Assistant
Lawrence
ID Verified1,000/mo
General Trias, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,000
per month
($6/hour)
Member since October 2026
Profile Description
Customer Service Representative with 10 years of experience supporting international customers via phone, email, and chat. Strong in billing resolution, package recommendations, and technical troubleshooting, with a track record of collaborating across teams to resolve issues quickly and keep customers satisfied.
Top Skills
Phone Support · 10 yearsData Entry · 5 yearsEmail Support · 5 yearsFreshdesk · 5 yearsTicket Management · 5 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportExpert
Email SupportExpert
Ticket ManagementExpert
ZendeskExpert
FreshdeskExpert
Virtual Assistance & Admin
Data EntryExpert
Personal Assistant ServicesIntermediate
Work Experience
Customer Service Representative
Stellar Digital Solutions
Jan 2022 - Jul 2026
Phone SupportZendeskEmail Support
Customer Support Associate
Ripple Match
May 2020 - Dec 2021
Ticket ManagementEmail SupportData EntryZendeskFreshdesk
Customer Care Specialist
Clean Power Co
Mar 2018 - Apr 2020
Data EntryEmail SupportZendesk
Customer Service Representative
C3
Mar 2017 - Jan 2018
Phone SupportData Entry
Customer Service Representative
SPI
Jan 2016 - Jan 2017
Phone SupportData Entry
Quick Stats
Age34 years
English LevelFluent
ID VerificationVerified