Larry

Customer Service Representative

Larry

1,000/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Working for a year and months now as Customer Representative and Trainer at Optum Global Solutions. Primary responsibilities on delivering quality services to members of UnitedHealthcare by helping them on their insurance related issues and concerns. Such as medical claims, benefits inquiries, finding and connecting to providers, and account management.

Skills & Expertise

Specialized Skills

Content & Writing

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Phone SupportIntermediate

Data & Analytics

Data VisualizationIntermediate
Excel (Advanced)Intermediate
Power BIIntermediate

Design & Creative

CapCutAdvanced
Adobe XDAdvanced
CanvaAdvanced

E-commerce & Marketplace

Marketing & Growth

LinkedIn AdsIntermediate

Sales & Business Development

Lead GenerationIntermediate
B2B SalesIntermediate
Cold CallingBeginner

Work Experience

Customer Service Representative

Optum Global Solutions

Aug 2024 - Present

Job Responsibilities:

Trainer

Phone SupportCorporate TrainingExcel (Advanced)

Quick Stats

Age29 years
GenderMale
English LevelFluent
ID VerificationNot verified

Certifications

UHC Certified Trainer

Education

Bachelor's Degree

Davao Oriental State University

2020 - 2024