Kyvin

Virtual assistant

Kyvin

600/mo
Bago City, Philippines
Looking for Part-time
4 hours/day
Availability: US / EU / Asia timezone

Profile Description

With over 7 years of dedicated BPO experience specializing in high-stakes financial accounts. Proven track record of successfully managing critical escalations, supervisor-level call requests, and complex inbound/outbound account inquiries. Adept at navigating high-pressure situations, restoring customer trust, and delivering seamless multichannel support across voice and email platforms.

Top Skills

Calendar Management · <1 yearData Entry · <1 yearEmail Management · <1 yearEmail Support · <1 yearExcel (Advanced) · <1 year

Skills & Expertise

Customer Success

Email SupportBeginner
Phone SupportBeginner
Ticket ManagementBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Data EntryBeginner
Personal Assistant ServicesBeginner
Executive Assistant ServicesBeginner
TrelloBeginner

Work Experience

Senior Resolution Expert

Ubiquity

Jul 2024 - Present

Quick Stats

Age33 years
English LevelConversational
ID VerificationNot verified
Portfolio
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