Virtual Assistant, Customer Support

Kristine

ID Verified
800/mo
Manila, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Dedicated customer support specialist with 4+ years of experience delivering high-quality service while consistently aligning daily operations with company revenue and retention goals. Proven track record of customer satisfaction scores, improving first-contact resolution rates, and turning routine inquiries into upsell opportunities. Skilled in utilizing modern CRM tools.

Top Skills

B2C Sales · <1 yearCustomer.io · <1 yearEmail Support · <1 yearFreshdesk · <1 yearLive Chat Support · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Technical SupportBeginner
LiveChatBeginner
Customer.ioBeginner
FreshdeskBeginner

Sales & Business Development

B2C SalesBeginner

Quick Stats

Age27 years
English LevelFluent
ID VerificationVerified