Customer Service/Virtual Assistant/Travel Agent

Krislynne

600/mo
Pulupandan, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Air Booking & Pricing: Command of formats for availability displays, flight shopping, PNR (Passenger Name Record) creation, and splitting files. Building complex multi-city line itineraries, applying corporate discount codes, and using Fare Shopping commands to locate the lowest fares.Ticketing & Exchanges: Issuing e-tickets, electronic miscellaneous documents (EMDs), and processing mandatory voluntary or involuntary ticket exchanges. Calculating complex tax differences and manual fare construct...

Top Skills

Creative Writing · <1 yearEmail Support · <1 yearLive Chat Support · <1 yearPhone Support · <1 yearSalesforce · <1 year

Skills & Expertise

Sales & Business Development

SalesforceBeginner

Content & Writing

Creative WritingBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Technical SupportBeginner
Ticket ManagementBeginner
ZendeskBeginner

Work Experience

Travel Consultant

Teleperformance

Dec 2024 - Present

Email SupportTechnical Support

Quick Stats

Age40 years
English LevelFluent
ID VerificationNot verified

Education

High-school

Sum ag National Highschool

1999 - 2003