Recruitment Coordinator | Customer ServiceRecruitment Coordinator | Customer Service

Key Achievements:

Coordinated interviews and hiring activities, helping recruiters keep the hiring process organized and on schedule. Maintained accurate candidate records and ensured recruitment documents were updated and complete. Supported high-volume recruitment by managing multiple tasks while meeting deadlines and maintaining attention to detail. Built positive relationships with candidates by providing timely updates and clear communication throughout the hiring process.

Key Achievements:

Delivered timely and professional support by resolving client inquiries related to enrollment, eligibility, billing, and insurance coverage. Processed billing inquiries and claims accurately, helping ensure efficient issue resolution and a positive client experience. Maintained accurate client records through careful data entry and administrative support while handling confidential information. Assisted clients with policy updates and insurance documentation, ensuring requests were completed accurately and on time. Coordinated with pharmacy teams to support prescription endorsements and provide seamless service to clients.

Key Achievements:

Processed customer orders, refunds, exchanges, and returns accurately while ensuring compliance with company policies. Resolved complex customer issues through research, critical thinking, and effective problem-solving. Maintained accurate records of customer interactions, ensuring complete and organized documentation. Handled high volumes of customer inquiries while maintaining professionalism, empathy, and attention to detail.