Customer experience and sales specialistCustomer experience and sales specialist
kiprotich
ID Verified$600
per month
($3/hour)
Profile Description
Work Preferences Remote customer service, customer experience, sales, telesales, call center, and customer support roles. I prefer full-time opportunities with flexible or international working hours and opportunities for professional growth. I am comfortable working independently, meeting targets, handling customers, generating leads, and using CRM and digital communication tools. Professional Summary Customer service and sales professional with 5+ years of experience in customer support, te...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Marketing & Growth
Work Experience
Telesales Representative
M-kopa Solar
Feb 2022 - Aug 2026
Key Achievements:
- Consistently supported sales growth by identifying customer needs and recommending suitable products and services. - Achieved and exceeded sales and campaign conversion targets through effective customer engagement and follow-up. - Successfully handled high volumes of inbound and outbound customer interactions while maintaining professional service. - Built and maintained strong customer relationships, contributing to customer satisfaction and retention. - Generated and followed up on leads using CRM and digital communication tools. - Resolved customer issues efficiently while maintaining a positive customer experience. - Successfully worked with CRM and customer-support platforms including Freshdesk, HubSpot, and 3CX.