Team Leader | VA | Peer CoachTeam Leader | VA | Peer Coach
David
1,720/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,720
per month
($10/hour)
Member since July 2026
Profile Description
With over 16 years of experience in customer service, healthcare operations, and IT support, I’ve built a career on solving problems, supporting clients, and leading teams. I’ve scheduled patients, coached staff, managed escalations, and delivered technical solutions all while keeping people at the center of my work. Backed by ITIL certification and leadership experience, I bring reliability, compassion, and results to every role.
Top Skills
Email Support · 10 yearsLive Chat Support · 10 yearsPhone Support · 10 yearsTechnical Support · 10 yearsTicket Management · 10 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportExpert
Phone SupportExpert
Ticket ManagementExpert
Email SupportExpert
Technical SupportExpert
ZendeskExpert
CrispExpert
Lead ManagementAdvanced
Social Media SupportAdvanced
IntercomIntermediate
Design & Creative
CanvaExpert
CapCutExpert
Sales & Business Development
SalesforceIntermediate
Virtual Assistance & Admin
CalendlyBeginner
Monday.comBeginner
Quick Stats
Age38 years
English LevelFluent
ID VerificationNot verified
Portfolio
🔒
Visible to employers on Pro and Enterprise plans. Upgrade your plan to view portfolios.
Certifications
EF SET English Certificate 73/100 (C2 Proficient)
Labor Relations 101 Certificate