Cold callerCold caller

Hi, I'm Kimberly. I have over 10 years of customer service experience, with a strong focus on billing support, account management, and customer care and 3 years experience in telemarketing/cold calling. I've worked with companies like JPMorgan Chase, Accenture, and Concentrix, where I helped customers understand billing statements, resolve account issues, and provide excellent service. More recently, I've transitioned to remote customer service roles supporting customers through phone, email, an... See more