Kimberly

Virtual Executive Assistant

Kimberly

ID Verified
1,050/mo
Nueva Ecija, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Motivated and detail-oriented professional seeking a challenging position where I can leverage and further develop my skills in administrative support, customer service, and virtual assistance. Eager to contribute to organizational success through dedication, adaptability, and a strong work ethic.

Top Skills

Email Support · 9 yearsPhone Support · 9 yearsTechnical Support · 9 yearsCanva · <1 yearFacebook Marketplace · <1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Email SupportExpert
Technical SupportExpert

Design & Creative

CanvaBeginner

E-commerce & Marketplace

Facebook MarketplaceBeginner

Finance & Accounting

Tax PreparationBeginner

Work Experience

Executive Assistant and Sales Support

Mango Tax LLC

Apr 2022 - Oct 2025

Key Achievements:

• Manage and maintain the executive’s calendar: schedule meetings, appointments, and follow-ups; prioritize requests and ensure no conflicts. • Act as the point-of-contact between sales teams, clients, and executives; filter and respond to emails, calls, and messages. • Maintain and update CRM systems, track client interactions, and assist with lead follow-ups, ensuring that sales pipelines are up to date. • Assist with generating sales reports and performance metrics; compile data for weekly or monthly meetings. • Manage administrative tasks such as expense reports, invoices, filing, documentation, and ensuring compliance with internal processes.

Phone SupportCanvaEmail SupportFacebook MarketplaceTechnical SupportTax Preparation

Account Associate

VXI Global Holdings B.V

Sep 2018 - Apr 2022

Key Achievements:

• Handled customer service and account management for international clients. • Managed telecom accounts, including TV, internet, and mobility services, focusing on billing inquiries and sales support. • Resolved customer concerns efficiently while maintaining high satisfaction ratings. • Delivered high-quality service, contributing to customer retention and upselling opportunities.

Phone SupportEmail SupportTechnical Support

Quick Stats

Age36 years
English LevelFluent
ID VerificationVerified